PVWC Warns Against Impostor Repairmen

“Good Morning America” and “Nightline” recently ran a story about utility impostors. In the story, reporters go undercover posing as utility workers to see how many residents will allow them into their homes.

Recognizing a PVWC Employee & Vehicle:

There are three ways to be sure that someone who says they’re from Passaic Valley Water Commission really is from the Commission:

  1. ID Badge
    All Passaic Valley Water Commission personnel are required to wear a photo ID badge that is clearly visible and to show it to you on request.
  2. Uniform Shirts
    All Passaic Valley Water Commission personnel who visit your home will be wearing a uniform shirt with the Passaic Valley Water Commission logo.
  3. PVWC Vehicle
    Anyone who comes to your home from Passaic Valley Water Commission will arrive in a Passaic Valley Water Commission vehicle with our distinctive logo.

When in doubt … If you’re unsure whether the person trying to come into your home is a Passaic Valley Water Commission employee, close the door and contact us at once at 973-340-4300 or contact your local police department.

Contact Us

Office Hours:
Monday-Friday
7:30 a.m. – 6:00 p.m.

Main Office:
Passaic Valley Water Commission
1525 Main Avenue
Clifton, NJ 07011

Telephone: 973-340-4300
Fax: 973-340-5598

Emergency:
By calling Customer Service 973-340-4300 at any time, day or night, Passaic Valley Water Commission will respond to water emergency situations for you.

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